FAQ

Frequently asked questions

What are the shipping options?


At this point in time Dark Aid/reflector.store is able to offer Registered post Mail or DHL service.
Registered Mail may take up to few weeks to deliver.
To most of the Countries, DHL delivers in few days.
Shipping will only take place on weekdays and not on the weekends.




What do I do if I received a defective order?


We at Dark Aid/reflector.store we take great care in the packaging of our products, but if you do receive a defective product we would require you to mail back the product, and after assessing the return product a refund will be processed straight away.




How do I contact your company if my question isn’t answered here?


The most easiest and effecient way to contact is is through email (dark@darkaid.com), where we aim to reply back within 48 hours.